Privacy Policy
This Privacy Policy describes how jirpet.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Children’s Personal Information.
This website is not directed at, nor does it knowingly collect personal information from children under 18 years of age (or the equivalent minimum age in relevant jurisdictions). If we are informed that we have collected personal information from a child under 18, we will delete that information from our systems. If you believe we may have unintentionally collected personal information from or about a child under 18, please contact us at [email protected].
What Information Do We Collect
When you fill out forms or register an account on our website, or contact us via phone, email, or social media accounts, you may provide us with information about yourself, including personal information. This includes information you provide when registering on our site, applying for coupons or warranty extensions, registering or returning products, subscribing to any of our services, searching for products, placing orders on our site, participating in discussion forums or other social media features on our site, attending events, promotions or surveys, participating in training courses or other activities, downloading firmware, software, and apps, or reporting issues related to our site or products or otherwise requesting support. The personal information you provide may include your name, address, email address, phone number, and other contact details, as well as any other information that may be used to identify you.
Please note that we may use third-party payment processors (such as PayPal) to assist in securely processing your personal payment information. Your credit card information is encrypted and sent directly to PayPal. We do not store your credit card information, nor do we control PayPal or its collection or use of your information. You can review PayPal’s privacy policy to learn more about how PayPal stores and uses your credit card information.
Cookies
(Cookies are small files that a site or its service provider transfers to your computers’ hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Why We Collect Information
When we process your personal information to provide products or services, we do so because it is necessary to fulfill our contractual obligations to you and to serve our legitimate interests in providing products and services, maintaining our relationship with you, and protecting our business. If you choose not to provide us with the personal information necessary for us to deliver products or services, we will be unable to provide them.
When you purchase and/or download new products, we will use your personal information solely for the purposes outlined in this privacy policy and any notifications provided to you at the time of purchase or download. We also use your personal information to protect our business (for example, to prevent fraud) and to comply with legal requirements (such as tax or financial reporting obligations).
*Under no circumstances will we rent or sell your personal information to third parties for marketing purposes.
Marketing
You have the right to request that we do not use your personal information for marketing purposes. If we intend to use your personal information for marketing purposes or disclose it to any third parties for marketing purposes, we will notify you before we collect your personal information.
We will always provide you with options regarding your personal information. Some options are pre-displayed in the form of opt-in notifications or acceptance boxes for marketing or sharing your personal information with third parties. If you change your mind later, you can always opt out. One way to opt out is by clicking the "unsubscribe" link in marketing emails, which will remove you from our marketing email list. Please note that these opt-in/opt-out options do not apply to mandatory communications related to the website, services, or software, such as updates or downtime information, or to order or shipping confirmations from the Jirpet.com website, which you may regularly receive as part of fulfilling the contract with you, unless you cancel the service or order or terminate the use of software under applicable terms of use or licensing agreements. If you do not wish to receive direct marketing materials from third parties or us, you can also request this by sending an email to [email protected] in addition to following the "unsubscribe" instructions in marketing emails.
Accessing and Updating Your Personal Information
We need your assistance to ensure that your personal information is accurate and up-to-date, so please notify us of any changes to your personal information. You can access and update your personal information and communication preferences at any time through the following methods:
- Click the “unsubscribe” link in any email you receive from us.
- Send an email to [email protected]. Please provide your name, email address, and specific details about the information you want to change or materials you no longer wish to receive.
- For the website, log in to your online account using the URL provided during registration.
We will respect your requests to:
- Correct any inaccuracies or incomplete data.
- Transfer your personal information to a third party if we process your data based on your consent or to fulfill a contract with you.
- Delete your personal information unless we are required to retain it by law or to establish, exercise, or defend legal claims.
- Provide you with a copy of your personal information currently held in our records. If you are outside the European Economic Area and need access from backup or archived records, we may charge a reasonable fee.
If you reside in the European Economic Area, you also have the right to:
- Withdraw your consent at any time if we process your personal information based on your consent, including opting out of receiving marketing materials. The easiest way to do this is by clicking the “unsubscribe” link in any email you receive.
- Restrict our processing of your personal information if you believe your data is inaccurate, our processing is unlawful, or we no longer need it for specific purposes (unless we cannot delete the data due to legal or other obligations, or if you do not want us to delete it).
- Object to the processing of your personal information based on legitimate interests, provided that we do not have compelling legitimate grounds to continue processing, or if we need to continue processing to establish, exercise, or defend legal claims.
You can exercise any rights related to your personal information by emailing [email protected].
Security
We strive to maintain appropriate administrative, technical, and physical safeguards to protect the information collected by our website. However, please note that transmitting information over the internet is not 100% secure. If you use a computer or device that others can access, they may be able to view unencrypted personal information. If you want to prevent others from accessing your information, exercise caution when using public computers or devices or any computer or device that unauthorized users might access. We recommend taking all possible precautions to protect your personal information while using the internet. For example, frequently change your passwords, use a combination of letters and numbers when creating passwords, and ensure you use a secure browser. Additionally, be aware that the name you provide for Wi-Fi-enabled devices, home networks, and services (also known as a "friendly name") might be detected by people outside your home, so you should avoid using personal information as part of your friendly name.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time, so please review it frequently. If we make changes to the Privacy Policy, we will post the revised version here with an updated revision date.