Purchases & Refunds & Returns
1. Orders
All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion. If we cancel an order, we will attempt to notify you using the contact information provided with the order.
2. Pricing and Payment
Product prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be stated on your order confirmation. Payment for orders must be made at the time of purchase. We accept various payment methods as specified on our website.
3. Returns
Certain products or services may be eligible for return according to our return policy. To be eligible for a return, you must follow the return instructions outlined in our return policy. The return must be initiated within the specified return period from the date of delivery. Due to the nature of the products, different items may have varying return periods. Please refer to the product details page for the specific return period.
4. Refunds
If you are eligible for a refund, it will be processed according to our refund policy. Refunds may be issued to the original payment method or as store credit, depending on the nature of the return and the original payment method used.
5. Shipping Costs
Shipping costs are non-refundable unless the return is due to an error on our part or a defective product. You are responsible for paying the shipping costs for returning products, unless otherwise specified in our return policy.
6. Damaged or Defective Products
If you receive a damaged or defective product, please contact us immediately with the details of the issue. We will provide instructions for returning the product and processing your refund or replacement.
7. Refund Process
To request a refund, please follow the return instructions provided in our return policy. Any refund requests must be made within the specified return period. We reserve the right to refuse any refund request that does not comply with our return policy. You can also directly contact us by email to discuss returns/refunds. [email protected]
8. Changes to Purchases, Refunds, and Returns Policy
We reserve the right to modify or update our purchases, refunds, and returns policy at any time. Any changes will be effective immediately upon posting on our website. We will not provide specific notifications via email. You are encouraged to review this policy periodically to stay informed of any updates.